Whither Delivery: The 'automated bureaucrat'

The President has also spoken of the need for strategic investment human resource development to grow the skills that the economy requires. This is commendable because human capital is central to the economic prosperity of every nation in the globe.  But when there is a gap in the competencies required and those that the Country has, the level of readiness is insufficient for Delivery.

The architecture for Delivery or execution excellence starts with the human capital, but works synergestically with factors such as leadership, culture and knowledge management to produce a high performance work environment. In such an environment, there should be no room for fear but commitment to think and to act to further the mutual interest of the employer and the employee.