The four ingredients of delivery


When Ian Khama became president some six years ago, he announced to the nation and the world his impressive and ambitious road map which was heavily punctuated by the four “Ds”.

A little over a year the president came back to announce the fourth “D” which stood for delivery. It is important to note that after the first year in office, he came to realise that his roadmap could not be so elaborate without the component of delivery. In short, the roadmap was incomplete without delivery. But what went wrong with almost all the major national projects failing to meet the mark of delivery under Khama’s leadership even as he preaches the gospel of delivery? I will deliberately desist from discussing the failure of major projects such as Morupule B, water shortage, Botswana Meat Commission and such others. These are grand strategic projects and in this case the finger points to the cabinet itself for all the failures at that level. The theories I am applying in my analysis will be appropriate to use in the assessment of any ministry or government department in their daily workings.

In my analysis I have noted four major components that are essential ingredients in the hot pot of delivery. For any institution or government to achieve a successful delivery of a product or services, I have come to realise that they will need input and investment of the following; 1. Finance, 2. Manpower, 3. Machinery (Equipment) and 4. Materials. Finance goes for what the entire project budget is and how far it can be stretched when taking into account the fact that in Botswana there are always cost overruns on almost every project. The second is the manpower needed to achieve the intended results. This will include permanent, temporary staff and those on contract as well as interns as they have now become part of government’s way of life in as far as issues of human resources are concerned. Next is machinery or equipment which is procured with the finance and used by the existing pool of human resource within the establishment. Last in the list is materials. This will vary from one establishment to another as it may be photocopying paper in one department and for another it may be brick and cement.

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