How Africa’s financial sector can manage risk in volatile times
Friday, April 14, 2023 | 60 Views |
Ear to the ground: The Finance Ministry monitors all threats to the country’s fiscal stability
But with consumers across the continent struggling in the face of rising inflation and interest rates, they're experiencing a growing wave of non-performing loans (NPLs), which is putting a brake on their growth ambitions.
At the same time, regulators and governments across the continent are challenging the financial services sector to drive greater financial inclusion. The sector is also grappling with challenges like how to deal with rising digital fraud without affecting the customer journey in the process.
That sounds like good news. But the report also warns that this may simply be because our digital economy is still young, not because we are safe. As more people shop, bank and pay online, criminals will follow.We Batswana do not need a report to tell us that danger is real. Many of us have heard of or fallen victim to KYC scams. A caller impersonates your bank or mobile money provider. They say they need to “verify” your account. They ask...