Shady car dealers top CCA culprits’ list

Inundated: CCA is handling many consumer complaints against unscrupulous car dealers PIC: CCA
Inundated: CCA is handling many consumer complaints against unscrupulous car dealers PIC: CCA

The Consumer and Competition Authority (CCA) estimates that complaints against imported used car dealers account for at least 90 percent of the grievances it receives from the public, underlining the troubles facing the sector.

Mmegi is informed that the Authority, which by law handles the protection of consumer rights, is even now engaged with a handful of cases involving about half a million Pula.

The latest data emerged this week as the CCA engaged with the Financial Intelligence Agency (FIA) and other authorities including the Directorate of Intelligence Security in a damning report exposing not just tax evasion in the car dealership industry but also money laundering and a litany of other vices.

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