High-consuming customers still owe millions—WUC

“They owe more money than the government,” WUC CEO Gaselemogwe Senai told the media in a press conference earlier today at Gaborone Dam. He revealed that the overall customer debt including businesses stands at over P1 billion. Senai further disclosed that over P780 million of this debt is attributed to domestic customers.

He said domestic customers contribute 21% to their revenue but consume 94% of the water distribution. In terms of tariffs, Senai indicated that the domestic customers are also charged way low for the cost of production of water. He said most of the high bills which have been worrying domestic customers are caused by estimation.