First Capital Bank launches customer service centre
Monday, July 10, 2023 | 230 Views |
First Capital Bank launched its new Consumer Service Centre recently
The bank believes it will boast a new look and feel, and also offer comprehensive banking services with exceptional staff who are dedicated to meeting customer’s financial needs.
First Capital Bank opened its doors to Botswana in 2008. The bank’s country manager of Consumer Lending, Thatayaone Nicholas Matlapeng, expressed gratitude at the occasion graced by Gaborone’s Mayor Austin Abraham. “I am so excited that we are here today as we open our newly refurbished establishment.
Whilst celebrating milestones in inclusivity, with notably P5 billion awarded to vulnerable groups, the report sounds a 'siren' on a dangerous and growing trend: the ballooning use of micro-procurement. That this method, designed for small-scale, efficient purchases, now accounts for a staggering 25% (P8 billion) of total procurement value is not a sign of agility, but a 'red flag'. The PPRA’s warning is unequivocal and must be...