Covid challenges still haunt the tourism sector :: Mmegi Online

KASANE: Botswana Tourism Organisation (BTO) Acting CEO Keitumetse Setlang has disclosed that whilst the tourism industry has shown signs of improvement post the COVID-19 era, there is still a long way to go as some operators struggle to emerge from the slumber due to a number of challenges.

When giving an update on the state of the sector in the country during the Botswana Tourism and Travel Expo (BTTE), Setlang said the tourism sector still faces challenges that include non-conformity to licensing requirements and substandard tourist upkeep among others.

She said there are still issues of lower ratings especially guesthouses and failure to comply with grading requirements which consequently lead to a good number of tourism facilities being awarded conditional grading. Setlang also indicated that reduction in the number of staff engaged for maintenance and housekeeping as a result of COVID -19 are some of the niggling challenges they face.

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