"With two emergency hospitals and an estimated population of 250 000 people you do not have to worry about going to a hospital for a headache," she says.
She says that one can call for advice or go online.
Mongatane said in this busy world, the service is accessible for 24 hours daily.
"We are living in the cyber age and sometimes all one needs is just advice," she says.
Mongatane said one may have diabetes and would want to know what they need to do if they want to have a child.
She said by enquiring online, they cut down on the days of queuing at hospitals.
She gave the example that if one is nauseous for a week, they may be asked what medication they have been taking.
The service is a pay forward scheme and would cost P55 monthly for a single policy and P10 for each dependant residing in the same yard.
The policy will have a yearly ceiling. The money would cover consultation and ambulance services.
They also outsource to Bongaka clinic. She said that their response time is 20 minutes.
She said that with so much absenteeism in the workplace, they are also offering onsite medical assistance giving medication at the workplace.
She said this would cut on transport fares to the hospital and money spent on meals while waiting to see a doctor at the hospital.
Mongatane said they are in the process of acquiring an ambulance to take clients to hospital on a referral basis.
"We are not competing. We are just a complementary service that saw a niche," she said.
Mongatane said they also offer a psychological service that offers emergency counselling over the phone and on a patient-to-doctor basis.
The mobile clinic offers daily services for illness, injury treatment, blood pressure screenings, diabetes screenings, vaccinations, HIV counselling and testing and sexually transmitted disease screenings among others.
Call-a-Doctor operates overnight offering medical advice, paediatric care and house certification of dead patients.
MEDLAP has a partnership of five people on the board, a medical doctor, financial director, a marketer and two lawyers.
Mongatane said they were currently developing a legal aid package.
