Unannounced visits welcome but...

Khama kicked-off the surprise visits by going to Princess Marina Hospital. Nkate followed suit by appearing at Ledumang Senior Secondary School unannounced on Tuesday this week to get a feel of things. While we do not seek to endorse management by fear and intimidation, it suffices to say that such visits will assist in jerking up some of the civil servants sleeping on the job. They will realise that they need to be productive and speed up service delivery.

For the record, government had to come up with a number of programmes and policies such as Work Improvement Teams (WITS) and Performance Based Reward Systems (PBRS) with the full intention to cultivate a culture of productivity and in turn improve service delivery. But alas, such efforts have come to nothing in terms of transforming the mind set in our civil service and other government departments including schools.