Stanchart seeks to lure back lost clients -MD

Backed by good service delivery and a pedigree of being part of an international brand, Standard Chartered Bank Botswana was once the leading bank in the country. But it has fallen behind the pack and given way to First National Bank Botswana as the largest player in the market in terms of profits.

Although Stanchart is still healthy and scoring double-digit growth figures, it has lost some of its former prestige to the point where a sizeable number of its customers have heavily criticised it.

Some of them say it is the bank's service delivery that has let it down, others say it is lack of innovation in bringing the latest products such as cellphone banking, some yet say Standard Chartered has been overtaken because of its firm conservative approach to business at a time when its competitors have been more robust and aggressive.

Editor's Comment
Women unite for progress

It underscores the indispensable role women play in our society, particularly in building strong households and nurturing families. The recognition of women as the bedrock of our communities is not just a sentiment; it's a call to action for all women to stand together and support each other in their endeavours.The society's aim to instil essential principles and knowledge for national development is crucial. By providing a platform for...

Have a Story? Send Us a tip
arrow up