Sofa Repairs spearheads 'convenience manufacturing' model

Sofa Repairs is a manufacturing company with a niche expertise in the creation of family couches and repairs of a plethora of home and office chairs. Fixing and making sofas is not novel in its nature, but it is the manner in which Boitshwarelo operates his process that sets him apart. “We operate an unconventional business model, one that has moved the factory to the customer’s house.

It is a model that enhances convenience and allows us as a business to leverage on customer assets,” he told Business Monitor. According to Boitshwarelo, the company gives customers a chance to participate in the creation and repair of their property by operating a one-day repair solution that involves the customer watching and advising on how they would like their family couch or office chair designed.