�How to complain (again)�

Things go wrong. Every store, every restaurant, every supplier of everything will sometimes make mistakes. That’s because companies aren’t staffed by robots. The owners, management and the employees are all human beings and human beings aren’t perfect.

We’re flawed, imperfect creatures who occasionally screw things up. Admittedly some of us more than others, but none of us is immune from making mistakes.

Here’s a warning for you. Whoever you are, however senior or junior, if I ever interview you for a job, either myself or for a client, I’ll ask you two specific questions.

Editor's Comment
Women unite for progress

It underscores the indispensable role women play in our society, particularly in building strong households and nurturing families. The recognition of women as the bedrock of our communities is not just a sentiment; it's a call to action for all women to stand together and support each other in their endeavours.The society's aim to instil essential principles and knowledge for national development is crucial. By providing a platform for...

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