High insurance claim rejections worry NBFIRA

Providing oversight: Motshidisi at the Brokers Connect conference
Providing oversight: Motshidisi at the Brokers Connect conference

The Non-Bank Financial Institutions Regulatory Authority (NBFIRA) has expressed stern concerns over a rise in cases of insurance brokers failing to arrange appropriate cover for clients, leading to rejections of claims.

According to NBFIRA, complaints against brokers mainly stem from poor advisory services rendered to clients which leads to underinsurance of risks.

Speaking at Botswana Life’s recent Broker Connect Conference, NBFIRA CEO, Oduetse Motshidisi said that despite strong financial returns for brokers over the years, there is a growing trend of complaints filed against them. These complaints intensified this year between the months of March and October, he said.

Editor's Comment
Women in Politics caucus NGO, a welcome development

In the 2014 General Election, women who stood for parliamentary elections were a mere 17 out of a total of 192 aspirants, and sadly the number dropped to 11 out of 210 parliamentary aspirants in the 2019 General Election. Hopefully, registration of the Women in Politics Caucus will give women the necessary support to join politics. While things were slowly improving, women for a long time were at the receiving end as compared to their male...

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