BTCL gets harsh customer backlash

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What was meant to be a splendid breakfast meeting with customers turned unpleasant for Botswana Telecommunications Corporation Limited (BTCL) yesterday morning, as clients took turns to vent out gross discontent over the company’s poor services.

The meeting started with the  Chief Executive Officer Paul Taylor’s optimistic speech for the next 12 months, which was followed by colorful video presentations of the BTCL group’s products and services.

This was however followed by a stern reality check by a tirade of not so complimentary feedback from the BTCL customers that included Bank of Botswana, the University of Botswana, and the Strategy Office at the Office of the President, that did not mince words about their unhappiness with the unsatisfactory level of service from the BTCL.

Editor's Comment
Congratulations Anicia Gaothuse!

The contest had 10 beautiful young girls as finalists and unfortunately only one could wear the crown.The judges picked Anicia Gaothuse. To all those who feel their contestant should have won ahead of Anicia for whatever reason, hardly; the judges found Anicia to be the best among the best, so desist from disrespecting our newly crowned queen on social media or anywhere else, for that matter! Each of the 10 beautiful young women had supporters...

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