The offering, PosoInsure Parcel Insurance, gives individuals and businesses an affordable way to protect the value of eligible parcels sent through the BotswanaPost courier network. Officials said unlike standard courier services, which generally compensate customers only for shipping costs, the solution reimburses customers for the insured value of eligible items. Cover for the product, developed by PosoInsure in partnership with InsureGuard, begins when the insured parcel is collected and continues until final delivery, including temporary storage during transit for up to 96 hours.
The state-owned postal service company said customers can insure parcels valued up to P30,000 at a standard premium rate of three percent of the sum insured, while higher-value items can be accommodated through individual quotations. It stated that customers also continue to benefit from BotswanaPost's parcel tracking, proof of delivery and SMS notifications. PosoInsure Principal Officer, Gorata Kewakae, said the launch supports the BotswanaPost’s continued transformation into an integrated provider of logistics, financial, digital and insurance solutions. She added that the launch reflects the group's commitment to innovation, collaboration, and developing customer-centric solutions that respond to the evolving needs of Batswana.
