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Between now and 2035, Africa will add more young people to the workforce than the rest of the world combined. In Botswana and beyond, our economies are young, ambitious, and hungry for opportunity. Yet, 40% of the tasks in Africa’s outsourcing...

He asked, “What if this happens faster than we expect?” That question stuck in my mind.Because the truth is — it is already happening. Slowly, quietly, but surely. We are seeing machines take on tasks once done only by people. Customer service...