�How to complain�

Friday, February 12, 2016

I don’t like being told what to do. Maybe I’m naturally a bit difficult but that’s just me, I react badly to being given instructions.

I react particularly badly when the person bossing me around is someone whose salary I’m paying. When it’s me paying the bills by spending my money in your store or with your organisation, I really dislike being told how I should or shouldn’t behave.

Company complaints procedures are a very good example of this.

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