Own the Position

Monday, September 14, 2020

If I had a thebe for the number of times I’ve heard a line manager say ‘it’s HR’, as a way of explaining to his or her team why there is a need to work overtime, or why there are no salary increases or bonus pay-outs, or why someone was not selected for appointment/promotion/training, or, more to the point, why there is a looming retrenchment.

The answer to the disgruntled individual or disengaged team is typically that ‘I don’t understand how these HR people do their things’, or ‘I have submitted this to HR and can’t understand why this is happening’, or ‘HR refused’.

The fact of the matter is that HR would not have made a unilateral decision without following due process, or outside normal consultative channels within the various relevant structures in the management team.

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Own the Position

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