�Time for change�

Asking after the change is usually met with shock at why you are fussing over small change. But if you are short by the same amount, they refuse to help you. The amount of money that must be made from short changing hundreds of customers must be quite substantial. This can not be right.”

Someone on our Facebook group wrote: “So this teller didn’t want to give me my 30 thebe. I calmly asked her since when have they been running short of loose change and she said almost the whole day. Then I said ok, how about you give me some extra pieces? She looked puzzled and I said the 10 thebes or 5 thebes customers left during the day will cover for that. She then opened the till and gave me 50 thebe.”