Service Disruptions Rile Mascom Subscribers

Of late, mobile phone users who subscribe to the Mascom network, expressed displeasure at the mobile phone giant, with some taking to the social media to vent their frustrations for what they say is “poor service”. Mascom is one of the three companies to establish, maintain and operate a Global System for Mobile Communications (GSM) network in Botswana. Currently, the company commands a market share of around 52% with over 1.7 million subscribers.

Despite having a strong subscriber base, the mobile phone operator seems to have failed to live up to expectations of its customers due to poor connectivity and internet services both in urban and rural areas.