Mohohlo chides banking sector

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Despite the increased competition and technological advances, the local banking sector has not delivered a commensurate improvement in the quality of service, the Bank of Botswana (BoB) governor has stated.

Speaking at the official opening of Barclays Bank of Botswana head office in the Central Business District (CBD) recently, Linah Mohohlo reminded the banking industry that a modern customer is more discerning and demands better and convenient service as a basic right.

She said the results of a recent customer survey have identified banks as being among institutions that did not enjoy the wholehearted trust of the general public.

Editor's Comment
Criminals beware, police are closing in

Smash-and-grab incidents became common at traffic lights, Automatic Teller Machine (ATM) bombings made headlines too often, cash-in-transit robberies terrified security personnel, while home invasions left families traumatised in the very places they were supposed to feel safest. The situation had reached alarming levels and threatened not only the peace of ordinary citizens, but also the country’s reputation as one of the safest and most...

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