Mohohlo chides banking sector

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Despite the increased competition and technological advances, the local banking sector has not delivered a commensurate improvement in the quality of service, the Bank of Botswana (BoB) governor has stated.

Speaking at the official opening of Barclays Bank of Botswana head office in the Central Business District (CBD) recently, Linah Mohohlo reminded the banking industry that a modern customer is more discerning and demands better and convenient service as a basic right.

She said the results of a recent customer survey have identified banks as being among institutions that did not enjoy the wholehearted trust of the general public.

Editor's Comment
Gov't, unions must find common ground

The situation is exacerbated by the ruling party’s admission that some of its most important election promises remain unfulfilled. This is not the change many Batswana had expected. The UDC was elected into power on a strong promise to improve lives, create jobs, protect workers and repair public services. It is therefore, not enough for the party to point only to new ministries, policies and long-term plans. These may be necessary, but...

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