Mmegi

Auditor General flags P105m billing errors at WUC

Every drop: The WUC is owed hundreds of millions of Pula in arrears
Every drop: The WUC is owed hundreds of millions of Pula in arrears

The Auditor General (AG) has uncovered at least P105 million in billing irregularities at the Water Utilities Corporation (WUC), confirming long-standing concerns raised by customers over unusually high and inaccurate water bills.

According to Auditor General’s report for the financial year ending 31 March 2023, debtor balances amounting to P105 million were erroneously created within the corporation’s debtors’ book.

These inaccuracies largely stemmed from errors in meter readings, including instances where incorrect readings were processed and released for billing without correction. As a result, 257 individual customers were issued bills exceeding P100,000.

Editor's Comment
WUC must fix its pipes, not just say sorry

“Clean water, the essence of life and a birthright for everyone, must become available to all people now.”– Michel CousteauWe see notices for Block 6, Extension 11, Gaborone, Francistown; the list grows every week. It is good that WUC warns consumers, but so many warnings point to a deep problem. Water pipes are old and falling apart. And the people who pay the bills are the ones suffering.When a main pipe bursts, taps run dry. Families in...

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