Kgatleng District Council holds Excellence Awards Ceremony

Speaking at the Kgatleng District Council Performance awards ceremony, whose theme was Achieving Excellence through innovation and recognition, last Friday, she said that this perception is no longer valid for a variety of reasons including increased customer awareness, higher political imperatives for performance and the need for improved service delivery.

She said that the public sector is increasingly required to redefine its role, strengthen its customer focus and build integrated service delivery models based on meeting customer needs more efficiently and effectively. Morake-Maripe said this would entail keeping the customer’s needs at the core of every decision.