Barclays commemorates customer service month
Wednesday, October 15, 2014
A statement from BBB revealed that while the international community had dedicated a week to recognise customer service, Barclays had found this as an opportune time to dedicate a whole month.
Barclays Head of Customer Service, Prince Mobita, said they want to highlight the importance of consistent and excellent service to the bank’s employees. He also said that customers are attracted to an entity’s service experience more than anything else.
While it is widely acknowledged that Khama holds the title of Kgosi, the government’s failure to properly gazette his recognition has raised serious concerns about adherence to legal procedures and the credibility of traditional leadership. (See a story elsewhere in this newspaper.) Recent court documents by the Minister for Local Government and Rural Development, Kgotla Autlwetse, shed light on the intricacies of Khama’s recognition process....