Barclays commemorates customer service month

A statement from BBB revealed that while the international community had dedicated a week to recognise customer service, Barclays had found this as an opportune time to dedicate a whole month.

Barclays Head of Customer Service, Prince Mobita, said they want to highlight the importance of consistent and excellent service to the bank’s employees. He also said that customers are attracted to an entity’s service experience more than anything else.