Service delivery revolution inches forward

Friday, May 16, 2014

A postman delivers a letter to a woman in New Zealand in 1930. Many countries around the world have enjoyed home mail delivery for years. PIC GOVT.NZ

Telecommunications and the Internet at the tap of a button in the palm of your hand, smart meters for both water and power; urban service delivery in Botswana has evolved from when simply having running water or electricity was viewed as a luxury. Staff Writer, MBONGENI MGUNI, reveals how the next chapter of this revolution involves a service many view as inherently archaic.

Imagine being able to wake up on any given day and checking your postage mail from the comfort of your own home?

A leisurely stroll in your robe and slippers to your front gate, where you retrieve your letters from your mailbox and peruse them over breakfast.

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