E-statements by May 31 at Barclays

CALISTUS KOLANTSHO
Correspondent | Tuesday May 17, 2011 00:00

Speaking at a customer appreciation dinner at Bosele Hotel here last Saturday, Mpai said they would use the full extent of their global reach to entrench themselves in their leadership position.

To that end, he said, Barclays recently ushered in ABSA Life. Introduction of more products was imminent, among them e-statements by May 31, bill payments in June and Internet banking in August, he announced.

Mpai said traditionally, when a bank called its customers to a meeting, it was often to discuss outstanding debt or sell new products. However, Barclays was firmly putting customer needs first now:  'We have become increasingly aware that for all the customer needs that exist out there, for each one of them, a solution can be found within the Barclays family of companies - from ABSA Capital to Barclays Capital,' he said. There was a lot that Barclays could still do for its customers, he added. The bank had just introduced a free SMS alert and differentiated cards, for instance.

Barclays would also avail access to more outlets, express tellers in standard branches and increased investment offerings and options through Barclays Wealth, he said.