FNBB Introduces Prepaid Airtime Purchase At ATMS

BABOKI KAYAWE
Staff Writer | Monday February 1, 2010 00:00

The bank revamped all its ATMs in enhancing the system to provide an improved on-screen user interface that is much more interactive.  Customers will be able to purchase either Mascom or Orange pre-paid airtime through the ATM.

The service enables customers who are not registered online or through cellphone banking, an opportunity to purchase airtime conveniently. Above all, the motive in this development is to give customers a choice in the various service delivery channels offered by FNBB.

' Because we have a wide network of ATMs across the country, we wanted to give those customers that are not registered on online banking or cellphone banking an opportunity to use the service, ' Head of Marketing and Communications, Bomolemo Selaledi said.

She explained how customers would benefit in having access to airtime all the time, whose limit can only be determined by their account balances. In addition she says the system is easy, quick, secure and convenient to use.

Selaledi said they are evidencing a phenomenal growth in the service's usage. The service is free of charge.

In December 2008, FNBB Cellphone Banking recorded a milestone in the channel's history by breaking through the one million pula cellphone prepaid airtime sales mark. The bank said prepaid airtime still remains the leading driver of transaction volumes on its cellphone banking channel, accounting for more than 80 percent of transactions recorded monthly.