Zebra Diamonds Seeks IT Infrastructure System Engineer
staff writer | Tuesday September 15, 2026 11:55
JOB OPPORTUNITY
IT INFRASTRUCTURE SYSTEM AND DATA SUPPORT
Zebra Diamonds is a diamond manufacturing company
based in Nkoyaphiri Industrial Mogoditshane , part of IGC
group of companies (www. igcgroup.com)
We are seeking a practical and service-minded System
Engineer to maintain reliable IT operations, support users
and factory systems, and help improve the company’s
infrastructure and data services.
Key responsibilities
•
Maintain and support IT infrastructure, including
Windows servers, user accounts, network
equipment, desktop PCs, notebooks, printers, and
related devices.
•
Monitor and troubleshoot LAN, WAN, Wi-Fi, VPN,
internet connectivity, operating systems, hardware,
and business applications.
•
Provide timely technical support to office and factory
users, including issues that may affect production
operations.
•
Support system administration activities such as
access control, software installation, patching,
antivirus protection, backup, recovery, and routine
system health checks.
•
Support company applications and data services;
investigate data issues and prepare basic queries,
reports, or data extracts when required.
•
Coordinate with IT colleagues, users, vendors, and
service providers to resolve incidents and deliver
infrastructure improvements.
•
Maintain IT asset records, system configurations,
operating procedures, troubleshooting guides, and
other technical documentation.
•
Participate in IT projects involving servers, networks,
security, factory systems, IoT, RFID, machine vision,
and other operational technologies.
•
Use basic AI tools responsibly to improve
troubleshooting, documentation, data analysis, and
routine IT work.
•
Work independently and collaboratively with IT
teams in Thailand and other countries.
•
Support planned maintenance or urgent incidents
outside normal working hours when necessary.
Qualifications
Bachelor’s degree or higher in Information Technology,
Computer Engineering, Computer Science, or a related field.
• Fresh graduates are welcome; experience in system
engineering, IT infrastructure, help desk, or technical
support is an advantage.
• Good understanding of computer hardware,
Windows operating systems, servers, networking
fundamentals, TCP/IP, LAN/WAN, Wi-Fi, and VPN.
• Basic knowledge of databases and SQL; Microsoft
SQL Server experience is an advantage.
• Knowledge of VB.NET, C#.NET, APIs, scripting, or light
application support is an advantage.
• Basic knowledge of AI tools and their responsible use
in IT work is an advantage.
• Experience supporting IT systems in a manufacturing
or factory environment is an advantage.
• Good analytical, troubleshooting, communication,
and service-oriented skills.
• Able to communicate in English, both spoken and
written.
• Enthusiastic, willing to learn, committed to self-
improvement, and comfortable working as part of a
team.
Main job criteria
•
Male / Female
•
2- 5 years working experience as Systems Engineer
•
Knowledge in windows server operating systems,
Virtualization is required
•
Understanding database and knowing SQL in
required
•
Knowledge of Sarin planners or comparable is an
advantage
•
Knowledge in system hardware
Training
•
Initially you will get training on existing systems ,
methods and technologies
•
Training will be on – Site in Botswana
•
You are expected to become the main point of
contact for all IT related questions
•
Almost all of the software , from CAM over
production follow-up and T&A HR systems are
developed in House
Please send applications to: hr@zebradiamonds.com /
nuttakrai@sslmfg.com
Closing Date: 25/09/2026