Business

BTC unveils BTC Business to strengthen Botswana’s digital future

BTC CEO Jürgen Peschel. PIC MORERI SEJAKGOMO
 
BTC CEO Jürgen Peschel. PIC MORERI SEJAKGOMO

The launch marks a milestone in BTC’s transformation journey as the company seeks to deepen its role in supporting businesses, government institutions, and organisations through advanced digital services and technology-driven solutions.

BTC Business will provide tailored digital solutions to key sectors of the economy, including government and public services, banking and financial services, mining, tourism and hospitality, education and healthcare, manufacturing and agriculture, as well as transport and energy.

The move comes at a time when businesses and institutions are increasingly relying on digital technologies to improve service delivery, operational efficiency, productivity, and economic growth.

Speaking during the launch, BTC Chief Executive Officer, Jürgen Peschel, explained the significance behind the new positioning statement, “Delivered Now. Connected to What’s Next.” Peschel said “Delivered Now” reflects BTC’s investment in a fully modernised and reliable network infrastructure capable of supporting customers with secure and efficient services across the country. “Delivered Now means that our fully modernised network, sites and services are operating reliably, securely, and nationally. This includes strong uptime, clear service level agreements, rapid response times, 24/7 support and dedicated, skilled account managers who are fully accountable to our customers,” he said.

He added that “Connected to What’s Next” represents BTC Business’ ambition to serve as a long-term technology partner for organisations navigating digital transformation. “Whether our customers are expanding to new locations, migrating to the cloud, strengthening cybersecurity, rolling out digital services, or connecting across the SADC region, BTC Business has the technologies, expertise, and local presence to support that journey,” said Peschel.

BTC Chief Enterprise Sales Officer, Sefalana Mophuting, said the repositioning of BTC Business was informed directly by customer feedback and market expectations. “The repositioning of BTC Business is rooted in direct engagement with our customers who were very clear that they needed more from us,” she said. Mophuting noted that as Botswana’s converged digital solutions provider and a company listed on the Botswana Stock Exchange with more than 39,000 Batswana shareholders, BTC carries both a commercial responsibility and a broader obligation to contribute meaningfully to the country’s economic development.

She further highlighted the company’s continued investment in infrastructure and digital capabilities through initiatives such as the National Network Optimisation Project. According to Mophuting, BTC has optimised more than 390 network sites to improve 4G coverage, minimise service disruptions, and enhance overall network quality across the country.

She also pointed to the growing importance of local data sovereignty and compliance following the introduction of the Botswana Data Protection Act, saying this has increased demand for trusted digital partners with local expertise and understanding of the regulatory environment.

“What truly differentiates BTC Business is our shift from being a service provider to becoming a strategic partner, working closely with customers to understand their operational realities and delivering digital solutions that are fit for purpose, scalable, and locally relevant,” she said.

Mophuting called on businesses across Botswana to partner with BTC Business, describing the division as Botswana’s digital gateway equipped with the infrastructure, expertise, national footprint, and commitment required to support the country’s evolving digital economy.