Digital Delta Data Centre to improve public service delivery
Pauline Dikuelo | Wednesday May 6, 2026 06:00
Officials said the state-of-the-art Digital Delta Data Centre (DDDC) offers an impressive 99.9% system availability throughout the year, a development expected to greatly enhance the accessibility and consistency of essential government services. Additionally, by reducing downtime and improving system resilience, the migration positions the public sector to better meet the growing digital demands of citizens and businesses. Botswana Fibre Networks (BoFiNeT) CEO, Dr Geoffrey Seleka, highlighted the broader impact of the migration, noting that it is expected to significantly improve service delivery across the country. He explained that those government services will benefit from more reliable and efficient access to government services, while public institutions will experience enhanced operational performance.
“Improved system performance is also anticipated to enhance operational efficiency across government institutions, while supporting more effective revenue collection mechanisms,” explained Seleka. The DDDC provides a comprehensive suite of services, including secure data storage, web hosting, and internet exchange capabilities. It also supports the operation of essential government functions and complex digital applications such as artificial intelligence, the Internet of Things, and cloud computing. These capabilities place Botswana on a stronger footing in the evolving digital economy. Seleka further encouraged State-Owned Enterprises (SOEs), parastatals, and private sector organisations to consider migrating their systems to the DDDC.
According to BoFiNeT, substantial investment has already been made in the facility, making the duplication of similar infrastructure both unnecessary and costly. The system is hosted locally and officials said the decision offers several strategic advantages. Amongst others it enhances data security, reduces operational costs, improves system performance, and ensures national data sovereignty. In line with the Data Protection Act, organisations are required to store customer data within Botswana, where it is safeguarded by local institutions and remains readily accessible. While the law permits cross-border data transfers under strict conditions, it requires that a copy of such data be retained within the country. BoFiNeT, which is the state-owned national fibre networks provider, is also implementing reforms aimed at improving service delivery to its commercial clients. These include strengthening customer engagement, streamlining internal processes, and reinforcing service level commitments to ensure greater efficiency, clarity, and consistency. In a bid to promote transparency and fairness, the organisation is separating its wholesale infrastructure responsibilities from its commercial data centre services.
This structural adjustment is intended to preserve the carrier-neutral status of the DDDC, ensuring equal access for all service providers. Meanwhile, the Digital Delta Data Centre is set to offer a wide range of services, including neutral colocation, cloud connectivity, disaster recovery solutions, and a secure operational environment for digital enterprises. This development presents new opportunities for banks, fintech companies, start-ups, regional operators, and international firms seeking a stable and reliable digital base in Botswana. Globally, data centres have become a critical component of the digital economy, providing the infrastructure necessary for storing and processing vast amounts of data. Major technology companies, including those at the forefront of artificial intelligence development, continue to invest heavily in expanding data centre capacity to meet increasing demand.