Operations Manager Vacancy – Pharmacy & Logistics Role

staff writer | Friday April 10, 2026 08:46

 

JOB CONTEXT

The Operations Manager is a pivotal role at the heart of the business. The Operations Manager oversees all operational aspects of company strategy, helps set strategic goals and is responsible for the flow of operations information to the Managing Director. The Operations Manager will interact fully with consultants, colleagues, clients, client’s representatives, auditors, local authorities, suppliers and contractors in accordance with our policies, systems, processes and procedures. The Operations Manager navigates through a large variety of stakeholders (BU’s, Regional Office functions) and are a trusted partner of these and will be required to maintain effective relationships.

JOB PURPOSE

The Operations Manager is responsible for the active management of all operational personnel, successful implementation of projects, managing the entire logistics function consisting of order to delivery including regulatory approvals, is also responsible for the site risk and safety program.

KEY ACCOUNTABILITIES

Liaise with management team to make decisions for operational activities and set strategic goals

Plan and monitor the day-to-day running of business to ensure smooth progress

Responsible for personnel management, monitoring and evaluating the performance of all operations staff including recruitment, training, coaching, development, and corrective counselling.

Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements

Oversee customer support processes and organize them to enhance customer satisfaction

Revise and/or formulate policies and promote their implementation

Manage relationships/agreements with external partners/vendors

Maintain high service levels in the warehouse

Manage the efficient scheduling and accurate execution of shipments

Evaluate overall performance by gathering, analyzing and interpreting data and metrics

Ensure that the company runs with legality and conformity to established regulations and meet the Medicines Regulatory Authority and Principal’s quality standards of WHO Good Distribution Practice.

OTHER

Act as Responsible Pharmacist

Act as Regulatory Pharmacist and Qualified Person for Pharmacovigilance

Identify and manage business risks.

Perform other related duties as assigned.

QUALIFICATIONS

Bachelor’s Degree in Pharmacy

Registration with BHPC

EXPERIENCE

5+ Years in a Distribution environment | at least 2 years in similar role

SKILLS

Analytical Skills

Business Acumen

Technology Proficiency

Strong communication and teamwork skills

Problem solving

Results oriented

Application shall address to:

Human Resource,

Fine Pharmaceuticals Ltd

and send CV to: admin@finepharma.co.bw

Deadline for submission shall be 23rd April 2026.