Botswana advances drive to digitise government payments

Lewanika Timothy | Wednesday July 16, 2025 06:54

The digitalisation project, which has been in the pipeline for several years, is earmarked to launch soon with the official target having been set for the second quarter of 2025. The move comes as government seeks to curb revenue leakages and delays associated with the current manual system, where various agencies collect payments on behalf of the state and later remit funds.

Under the new system, revenue will flow directly into government accounts through digital platforms, cutting out intermediaries and minimising the risks of delayed remittances.

According to the bank’s 2024 annual report released recently, the initiative is set to develop, and implement modern digital cash handling and management solutions.

The move will be in a bid to improve the pace of government revenue collection services and, reduce manual interventions with real time processing.

At the heart of the project are advanced technologies such as Teller Assisted Machines, interactive kiosks, cash recycling machines, and digital portals, which will allow for direct payments into government accounts.

The integration of these platforms with the Government Accounting and Budgeting System (GABS) is expected to enable real-time crediting of funds and instantaneous reporting.

The Bank highlights that preliminary work on the infrastructure and software has been completed, with final touches currently underway before the planned go-live.

Once fully operational, the system promises to enhance transparency and improve financial accountability through streamlined processes and greater traceability of funds.

“The digitalisation of government payments presents a significant opportunity for the Bank to enhance the efficiency, transparency, and security of public financial transactions,” the report notes.

Officials say the new system will not only modernise payment infrastructure but also contribute to a more resilient fiscal management framework.

By reducing operational costs and improving service delivery, the digital payments ecosystem is also expected to create a more seamless and secure environment for both citizens and businesses.

Ultimately, the Bank views the “Digital BoB2024” project as a key enabler of Botswana’s broader economic development agenda, strengthening public financial management while fostering trust in digital financial systems.