How can we be happy?

I have been invited to speak at a customer service convention later this month on the topic of whether happiness affects an employee’s abilities to offer better customer service.

I will be teaching practical tips on how individuals can seek to be happier because I believe that people who are intrinsically happier are in a better position to offer more attentive care to their clients, are able to listen with more empathy, and ultimately able to secure more customer loyalty because everyone prefers to be around someone with a good attitude over a bad attitude.

As that is a professional audience, I will be teaching from a more psychological and sociological perspective, however as I have been preparing for those speeches, I have been also been studying this topic from the Biblical aspect. I thought I would offer a few practical tips to you on this same subject. God had designed our brains with marvellous detail. The more I study neurology, the more amazed I am with just how brilliant we are! Lately, I have been focusing a lot of my attention on studying a particular part of the brain called the Reticular Activation System (RAS).

Editor's Comment
Inspect the voters' roll!

The recent disclosure by the IEC that 2,513 registrations have been turned down due to various irregularities should prompt all Batswana to meticulously review the voters' rolls and address concerns about rejected registrations.The disparities flagged by the IEC are troubling and emphasise the significance of rigorous voter registration processes.Out of the rejected registrations, 29 individuals were disqualified due to non-existent Omang...

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