Lastly... the corporation has implemented the last option to recover customer debt effective February 1, 2022, by disconnecting all connections with overdue debt without further notice. The corporation has put in place measures to facilitate easier customer access, and convenience to promote active water account management. I, therefore, urge Honorable Councillors to encourage the public to pay their bills or make payment arrangements to avoid disconnections,” she said.
Ditsie asked the councillors to go and talk to people so that they could go and negotiate with WUC plans of payment. Meanwhile, Ditsie said the wastewater system is still a challenge in her town. She said the residents should recall that most of the 61 pump stations were either working on low efficiencies or not working at all. “It is deplorable to inform this House that blockages are commonly due to disposal of non-biodegradable substances into the system by users. I believe that we need to rise as leaders to police the community against throwing [waste] into the sewage system,” she said. She, however, said implementation of the replacement pumps in 22 pump stations is ongoing and the project was anticipated to have been completed by now but that could not suffice since materials are procured outside the country.
