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Judge urges legal system to embrace digital tools like WhatsApp

Tuesday, July 29, 2025 | 240 Views |

The use of WhatsApp-based services has rapidly increased across various sectors, offering quick and convenient communication options; however, this growing reliance on the messaging platform has not reached the country’s judicial system, as it is still not recognised as a valid form of serving documents.

The use of the platform recently came under the spotlight in a High Court case involving a dispute over how legal documents were served, in which the defendant had served a ‘notice to defend’ document to the applicant by WhatsApp service.

The case was before Justice Zein Kebonang of the Gaborone High Court, where he deliberated whether a WhatsApp message could be considered a valid method of serving court documents.

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