Ghanzi district turns to toll free no# to service rads

Surrounded by hard to traverse gravel roads, some situated more than 100km away, the Ghanzi District Council has turned to toll free numbers to help the remote area dwellers (RADS) access local government services.

Their Customer Service Centre, the first of its kind by a district council in the country, is manned by a multi-lingual local people who take calls from the diverse language groupings of the Ghanzi as they call about services.

The toll free numbers were introduced to enable the community members to call and lodge complaints or queries without having to travel long distances to seek help in Ghanzi.

Editor's Comment
Molepolole unrest: Urgent attention on missing person cases

From Jakoba's mysterious disappearance on November 9 to the grim discovery of his remains at Mosinki Lands, a gap in the response mechanisms of the police and village leadership has been laid bare. The community's anger is evident, seen in the attack on Bakang Masole, the man found driving Jakoba's taxi and the main suspect, and the subsequent riot. Residents express discontent, citing a troubling trend of missing persons cases often...

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