Ghanzi district turns to toll free no# to service rads

Monday, June 08, 2015

Surrounded by hard to traverse gravel roads, some situated more than 100km away, the Ghanzi District Council has turned to toll free numbers to help the remote area dwellers (RADS) access local government services.

Their Customer Service Centre, the first of its kind by a district council in the country, is manned by a multi-lingual local people who take calls from the diverse language groupings of the Ghanzi as they call about services.

The toll free numbers were introduced to enable the community members to call and lodge complaints or queries without having to travel long distances to seek help in Ghanzi.

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