Ghanzi district turns to toll free no# to service rads

Surrounded by hard to traverse gravel roads, some situated more than 100km away, the Ghanzi District Council has turned to toll free numbers to help the remote area dwellers (RADS) access local government services.

Their Customer Service Centre, the first of its kind by a district council in the country, is manned by a multi-lingual local people who take calls from the diverse language groupings of the Ghanzi as they call about services.

The toll free numbers were introduced to enable the community members to call and lodge complaints or queries without having to travel long distances to seek help in Ghanzi.

Editor's Comment
Happy Independence!

We are 56 years old and what do we have to show for it? Looking at where Botswana started and where it is today, there are a lot of developments, but whether the developments match the number of years we have enjoyed as a country is a topic for another day.The fact that cannot be denied is we have seen major developments, but we are still lacking in several pertinent areas.Our beautiful country imports almost everything. We import fuel, food,...

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