Unfair blacklisting amongst top complaints against local banks
Friday, November 29, 2019
In his report for 2018, released last week, Gabriel Maotwanyane noted that complaints about listing accounted for just more than one in 10 complaints received from bank customers. In 2017, the blacklisting complaints were just six percent of the total.
The Ombudsman office was established by the Bankers Association of Botswana in 2002 to investigate and mediate customer complaints against commercial banks.
The recent disclosure by the IEC that 2,513 registrations have been turned down due to various irregularities should prompt all Batswana to meticulously review the voters' rolls and address concerns about rejected registrations.The disparities flagged by the IEC are troubling and emphasise the significance of rigorous voter registration processes.Out of the rejected registrations, 29 individuals were disqualified due to non-existent Omang...