Workers unsettled as Barclays restructures

BusinessWeek has learnt that two services, which include the contact centre and credit card application-processing unit, have already been relocated to the neighbouring country with three more units expected to be moved this year. Bank insiders said the move, which was part of the Africa integration strategy, has left many employees uncertain about their future, especially the 23 who have been idling since the relocation.

 “We get the essence that they want to get rid of us. Some of us who have been invited to apply for new jobs didn’t get the offers while those who did not apply got offers to some other departments, which they are unfamiliar with,” the source said. In response, the bank’s public and media relations manager, Spencer Moreri confirmed that they have relocated some of their services to the neighbouring country.