"Contempt" :: Mmegi Online

It was a bit of a let-down after the excitement of the Consumer Watchdog conference to get back to some old-fashioned contempt from suppliers. You know the type, the ones who don’t seem to give a damn about their customers, who show little interest in fixing problems when they arise.

A reader posted a complaint on our Facebook page

“I took an inverter for solar power to a technician and he advised me it had blown 2 capacitors which he advised me to buy. I did. They both cost me P95. He advised he would fit. No quotation for the job was raised. My logical assumption was a reasonable charge not more than P200. After fixing, I am slapped with an invoice of P18,000. The inverter was imported from China and it cost me USD1,600 (P14,000 approx). Now to replace 2 capacitors I am made to pay more than its cost. I am held at ransom as I have to pay in order to get the inverter back.”

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"Contempt"

It was a bit of a let-down after the excitement of the Consumer Watchdog conference to get back to some old-fashioned contempt from suppliers. You know the type, the ones who don’t seem to give a damn about their customers, who show little interest in fixing problems when they arise.

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