The left hand in a right-handed world

Friday, December 05, 2008

Something goes on visibly unnoticed: Ever entered a business premise and realised that you are almost unwelcome?

Such are business entities owned and run by traders from a certain successful business community of Asian origin spread all over Africa.

In these premises, once a customer enters, he or she is welcomed by a very stern look. If a customer inquires about something, the answer is usually a very reluctantly direct 'Yes', or 'No'. No time for customer care or courteous explanations.

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