“I have been inconvenienced by a bank teller which resulted in the cheque which I wrote not going through. The guy I was paying was very angry with me and didn’t buy my story when I explained that I still have sufficient funds in my account so I was definitely sure the cheque didn’t bounce because of insufficient funds. Please, I need advice; will I be successful if I demand that the bank compensate me for the damages and sufferings I’m going through? In case they refuse to compensate me, is there any possibility of winning the case if I sue them? I also intend to send a copy of this letter to Bank of Botswana. Please advise me in all options that I can use to solve this issue.”
Let’s leave legal action to one side for now. That will just cost you lots of money, bother and frustration. Instead I think you should contact the bank and see if they won’t sort this out for you. If you want we’ll get in touch with them as well and help explain that this has caused you enormous embarrassment. It’s also left you in trouble because giving someone a cheque that bounces is a crime in Botswana. Anyone who receives a cheque that is dishonored can call the police and lay a charge using Section 23 of the National Clearance and Settlement Systems Act. It’s critically important that the bank take responsibility for fixing this problem for you.
