BHC Aims To Improve Customer Service


Botswana Housing Corporation (BHC) has launched a Customer Service Charter to ensure that a consistent level of customer service is provided across all departments.

The charter reaffirms the corporation’s promise to deal with queries and inquiries promptly and efficiently while demonstrating the commitment of offering the best service to customers.It also serves as a social contract with the corporation’s customers and the public at large.

Speaking during the launch of the charter, BHC chief executive officer, Reginald Motswaiso said that the launch marks a milestone in their unwavering quest to drive a customer-centric approach to delivering their services.

Editor's Comment
A step in the right direction

That is indeed a welcome development, especially looking at the fact that the manual way of doing things is slowly disappearing and competency in the use of computers and other digital gadgets has become a must.The simple way of looking at it is just an example that almost all companies have gone completely digital and school leavers will be better placed after leaving school, because they will already be familiar with the use of computers.The...

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