BHC Aims To Improve Customer Service

Reginald Motswaiso.PIC MORERI SEJAKGOMO
Reginald Motswaiso.PIC MORERI SEJAKGOMO

Botswana Housing Corporation (BHC) has launched a Customer Service Charter to ensure that a consistent level of customer service is provided across all departments.

The charter reaffirms the corporation’s promise to deal with queries and inquiries promptly and efficiently while demonstrating the commitment of offering the best service to customers.It also serves as a social contract with the corporation’s customers and the public at large.

Speaking during the launch of the charter, BHC chief executive officer, Reginald Motswaiso said that the launch marks a milestone in their unwavering quest to drive a customer-centric approach to delivering their services.

Editor's Comment
Routine child vaccination imperative

The recent Vaccination Day in Motokwe, orchestrated through collaborative efforts between UNICEF, USAID, BRCS, and the Ministry of Health, underscores a commendable stride towards fortifying child health services.The painful reality as reflected by the Ministry of Health's data regarding the decline in routine immunisation coverage since the onset of the pandemic, is a cause for concern.It underscores the urgent need to address the...

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