Councillors says that DRTS has been giving them the run around about when the situation will be corrected. Reading the response to the council during the last ordinary full council meeting City Clerk Kesentseng Kebabonye  said that they obtained through the District Commissioner's office.

"After we showed transport our concern about the congestion, they would be opening another branch at Super Spar in August, then they would later say they would open in October, but they still they have not opened so through the office of the DC we enquired what could have been the cause of the delay and they responded," she said.

In their response, said the city clerk, the building was up, but the internal fittings were the ones that were left behind. "They are saying that they still have to fit the counters and electrical installations have also not been done yet," she said.

Also in the response, Kebabonye says that the department has said that the ministerial tender committee will meet tomorrow to award companies that will do those jobs to finish up the office. "Seeing that it is already the end of the year, they said that they would be able to be ready for operation next  April," she said.

She said that it was not easy to get anything straight as they were talking to the department through the office of the DC and not directly.

Tabengwa said that the office of the DC should have come and explained to the council since they were the ones with all the information.

"They should be here to answer the questions that we have as the council," he said.
He further said that the DRTS has been giving them date after date,  while people are suffering at the only offices in the northern city.

DRTS has recently authorised postal offices to be some of their pay points in an effort to curb the congestion.