Mmegi Online :: Outrage as funds disappear from FNBB accounts
Banners
Banners
Banners
Banners
Last Updated
Friday 20 July 2018, 14:06 pm.
Banners
Outrage as funds disappear from FNBB accounts

Clients at First National Bank Botswana (FNBB) are seething in anger after what the bank terms 'suspicious transactions' wiped funds out of their accounts.
By Pauline Dikuelo Mon 08 Jan 2018, 16:21 pm (GMT +2)
Mmegi Online :: Outrage as funds disappear from FNBB accounts








Over the festive season, numerous account holders took to social media in outrage, reporting that funds had been withdrawn from their accounts without consent.

Others reported that unsuccessful attempts had been made to cash funds illegally from their accounts, as reported via cellphone banking.

The situation was worsened by a message circulating on social media claiming card skimmers had been installed on FNBB ATMs at the Main Mall, Riverwalk, Kgale View and Rail Park. 

Richard Harriman, who runs a consumer rights organisation called Consumer Watchdog, noted that the magnetic strips on some ATM cards were prone to card skimming devices. 

“The chip and pin is great; the problem is that banks still insist on putting the magnetic strips on the cards. That’s the weak spot that car-skimmers exploit,” he wrote on the organisation's popular Facebook group.  

One affected customer wrote on social media: "The last ATM I used was at Rail Park. I was in a queue and when it was my turn the ATM displayed a message that it was being serviced. 

"It took less than a

Banners

minute and the ATM was functioning again.  There was an audible noise like it was repaired from behind, but after two days all my money disappeared from the account of the ATM card I was using. My other FNB account is not affected. Is this a coincidence?" 

In a statement this afternoon, FNB said 359 out of its 525,000 accounts had been affected by 'suspicious transactions' in the first week of January. 

The bank said all affected clients would be assisted. 

"All affected customers will be contacted and where transactions are confirmed to be fraudulent, the customers’ bank cards will be blocked and new ones issued," FNBB stated. 

"The bank will further refund affected customers, and waive the card replacement fees." 

FNBB urged clients to ignore messages circulating on social media warning about certain ATMs. 

"The bank would like to assure the public that the ATMs are secure and may be used, with the usual security protocols of keeping PIN private and confirming that any ATM used has not been tampered with," read the statement.

Subscribe to our Newsletter
Banners
Banners
Banners


Business
Mon 08 Jan 2018, 16:21 pm
Fri 22 Dec 2017, 12:35 pm
Fri 22 Dec 2017, 12:30 pm
Fri 22 Dec 2017, 12:20 pm
Fri 22 Dec 2017, 12:06 pm
Thu 21 Dec 2017, 18:00 pm
Thu 21 Dec 2017, 13:19 pm
Wed 20 Dec 2017, 19:00 pm
Wed 20 Dec 2017, 16:50 pm
Wed 20 Dec 2017, 16:31 pm
Tue 19 Dec 2017, 18:00 pm
Tue 19 Dec 2017, 15:59 pm
Tue 19 Dec 2017, 15:59 pm
Tue 19 Dec 2017, 15:57 pm
Fri 15 Dec 2017, 19:23 pm
Fri 15 Dec 2017, 15:38 pm
Fri 15 Dec 2017, 15:26 pm
Fri 15 Dec 2017, 15:23 pm
Fri 15 Dec 2017, 15:16 pm
Fri 15 Dec 2017, 13:00 pm
Thu 14 Dec 2017, 18:00 pm
Thu 14 Dec 2017, 16:31 pm
Wed 13 Dec 2017, 18:00 pm
Wed 13 Dec 2017, 16:19 pm
Wed 13 Dec 2017, 16:16 pm
Banners
Banners
Exchange Rates
FOREIGN EXCHANGE: Wednesday, 17 Jan 2018
FOREIGN / PULA
PULA / FOREIGN
1 USD = Pula   9.7656
1 GBP = Pula   13.4590
1 EUR = Pula   11.9617
1 YEN = Pula   0.0882
1 ZAR = Pula   0.7938
1 Pula = USD   0.1024
1 Pula = GBP   0.0743
1 Pula = EUR   0.0836
1 Pula = YEN   11.34
1 Pula = ZAR   1.2597
Subscribe to our Newsletter
have a story? Send us a Tip
Banners
  • Previous
    Next
    Masa Centre
    ::: Saturday 21 Jul - Saturday 21 Jul :::
  • Previous
    Next
    Riverwalk
    ::: Saturday 21 Jul - Saturday 21 Jul :::
  • Previous
    Next
    Gamecity
    ::: Saturday 21 Jul - Saturday 21 Jul :::
Selefu
Chuchu chuchu
Banners
Banners
istanbul escort