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WUC owed P800m, goes after defaulters

A recent drought that lasted for five years also worsened the relationship between WUC and its customers
Water bills that run into millions have forced the Water Utilities Corporation (WUC) to embark on a massive disconnection exercise. Multitudes of customers, mostly in urban and major villages owe the corporation P800 million, authorities have said.

Acting corporate communications manager, Khumo Mogibelo said Gaborone leads the pack, followed by Molepolole, Francistown, Maun, Selebi-Phikwe, Lobatse, Kanye, Mahalapye, Masunga and Mochudi.  “We are owed by a combination of all customer categories. At the moment government owes more than P300 million,” Mogibelo said.

The disconnections will continue during the long weekend, as a way for the corporation to recover some of the monies of the millions of pula of unpaid bills by customers nationwide.  

“The Corporation Revenue Offices will be open over the holidays to ensure customers settle their bills with ease,” he said.

He assured that reconnections are predominantly within 24 hours upon full settlement of the arrears. He also said WUC is open to negotiations on a case-by-case scenario where necessary.

WUC has been embroiled in a bitter relationship with its customers because of a faulty billing system that resulted in some customers being slapped with unreasonable bills.

In some instances some customers were presented with water bills going as high as P25,000 for domestic consumption of families of four or five. The recent rains have aroused hopes for a better reticulation of water.




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