The small print

One decision she took was to join a local gym. So far so good. The gym she selected is a decent, high end place and there was nothing wrong with the service they offered. The problem was in the small print. She signed up for a 12-month membership which she was meant to pay monthly.

The problem emerged when she changed her mind and asked to cancel the membership after just a month. I should start by saying that despite what some might think, consumers don’t have a right to change their minds after they agree to a deal. Once both sides to an agreement have signed a contract that’s it. The contract can only then be changed or terminated if either both parties agree or if the contract says one party can terminate or change it.