�Your rights�

Friday, May 20, 2016

By now, most of you will know at least some of your consumer rights. You’ll know that goods and services must be “of merchantable quality”, meaning that they are “fit for the purposes for which commodities of that kind are usually purchased”.

You’ll know that suppliers must deliver services “with reasonable care and skill”. You’ll know that second-hand, deteriorated or reconditioned goods can’t be sold as new. You’ll know about all of these things and more.

But what about other rights, ones that aren’t quite as clear-cut?

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