FNBB pans for gold in customer data

Lorato Boakgomo Ntakhwana
Lorato Boakgomo Ntakhwana

“We know a lot about you. We even know things that you don’t know about yourself. That way we can even create new products that you don’t even know you need. It sounds scary huh.”

So close to being creepy as to be mistaken as a threat.

But these were just the words of First National Bank Botswana’s outgoing CEO, Lorato Boakgomo-Ntakhwana when announcing the bank’s new strategy of peering so obviously into their customers’ spending habits to sieve out information, which could turn out to have nuggets of gold.

Editor's Comment
Congratulations Anicia Gaothuse!

The contest had 10 beautiful young girls as finalists and unfortunately only one could wear the crown.The judges picked Anicia Gaothuse. To all those who feel their contestant should have won ahead of Anicia for whatever reason, hardly; the judges found Anicia to be the best among the best, so desist from disrespecting our newly crowned queen on social media or anywhere else, for that matter! Each of the 10 beautiful young women had supporters...

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