BOCRA audits mobile operators billing platforms

Customers claim they are charged for unanswered cellphone calls
Customers claim they are charged for unanswered cellphone calls

Botswana Communications Regulatory Authority (BOCRA) will conduct an audit of all telecommunications operators billing platforms starting April to ensure consumer protection.

BOCRA communications Manager, Jericho Keletso explained to Mmegi that audit of Telecommunications Operators billing systems to be done in the BOCRA financial year 2014/15 commences in April 2014 and ends March 2015. He said this audit would be done in December 2014.

“The Authority periodically conducts such audits as part of the regulatory function to ensure consumer protection,” said Keletso.

Editor's Comment
Inspect the voters' roll!

The recent disclosure by the IEC that 2,513 registrations have been turned down due to various irregularities should prompt all Batswana to meticulously review the voters' rolls and address concerns about rejected registrations.The disparities flagged by the IEC are troubling and emphasise the significance of rigorous voter registration processes.Out of the rejected registrations, 29 individuals were disqualified due to non-existent Omang...

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